Privacy Policy

This Privacy Policy describes our policies and procedures regarding the collection, use and disclosure of your information when you use the Service and informs you of your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you consent to the collection and use of information in accordance with this Privacy Policy.

The company CRETAN VIOMA gives you the ability to buy online the products offered through this website but also with self-direction to the platform of the other website to which you connect and its own privacy policy applies.

On the CRETAN VIOMA website, we offer all our products and services directly to customers.

At CRETAN VIOMA we also work with affiliates who distribute our products and services to customers through their individual websites.

We also work with distributors (as discussed below) who handle hosting, purchasing and paying for our products and services.

If you provide information directly to our affiliates, distributors or suppliers, the terms of their respective privacy policies and not this Privacy Policy will apply to such disclosures. You should carefully read the privacy policies of your partner, distributor or supplier before providing information to these third parties. We also work with affiliates who distribute our products and services to customers through their individual websites.

Copyright Policy

This website and its content are copyright of CRETANVIOMA company – © CRETANVIOMA 2024. All rights reserved.

Any redistribution or reproduction of part or all of the content in any form is prohibited except for the following:

You may print or download to a local hard drive excerpts for personal and non-commercial use only.

You may not distribute or commercially exploit the content or any symbol, photo, video, logo, text.

Nor may you transmit or store it on any other website or other form of electronic retrieval system.

Interpretation and Definitions

Interpretation

Words whose initial letter is capitalized have meanings defined under the following conditions. The following definitions have the same meaning regardless of whether they appear in the singular or plural.

Definitions

• For the purposes of this Privacy Policy:
  • Account means a unique account created for You to access our Service or parts of our Service.
  • The Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to CRETANVIOMA, Heraklion, Crete.
  • Cookies are small files placed on your computer, mobile device or any other device by a website that contain the details of your browsing history on that website among its many uses.
  • The country refers to: Greece
  • Device means any device that can access the Service, such as a computer, mobile phone or digital tablet.
  • Personal Data is any information relating to an identified or identifiable individual.
• The service is listed on the Website.
• Service Provider means any natural or legal person who processes data on behalf of the Company. Refers to third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or assist the Company in analyzing how the Service is used.
• Usage Data refers to automatically collected data, whether generated by the use of the Service or by the infrastructure of the Service itself (for example, the duration of a page visit).
• The website refers to CRETANVIOMA, accessible from https://www.cretanvioma.gr
• Meaning the person who accesses or uses the Service or the company or any other legal entity on whose behalf that person accesses or uses the Service, as the case may be.

If you book an excursion or tour with third-party suppliers facilitated by CRETAN VIOMA, payment information will be collected from you, including your billing address.

Collection and use of your personal data
Types of Data Collected

Personal data

When using our Service, we may ask you to provide us with certain personal information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

• Email address
• Name and surname
• Phone number
• Address, State, Province,
• Zip Code, City
• Usage Data

Usage Data

Usage data is collected automatically when using the Service.

Usage Data may include information such as your device’s Internet Protocol address (eg, IP address), browser type, browser version, the pages of our Service you visit, the time and date of the visit your time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service from or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you are using, your mobile device’s unique identifier, your mobile device’s IP address, your mobile phone operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.

We may also collect information that your browser sends each time you visit our Service or when you access the Service through a mobile device.

Tracking technologies and cookies

We use Cookies and similar tracking technologies to track activity on our Service and store certain information. The tracking technologies used are beacons, tags and scripts to collect and track information and improve and analyze our Service. The technologies we use may include:

Cookies or Browser Cookies. A cookie is a small file placed on your Device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use certain parts of our Service. If you have not adjusted your browser setting to refuse Cookies, our Service may use Cookies.

Flash Cookies. Certain features of our Service may use locally stored objects (or Flash Cookies) to collect and store information about your preferences or activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how to delete Flash Cookies, read “Where can I change my settings to disable or delete local shared objects?” available at: https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_

Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also known as clear gifs, pixel tags and single pixel gifs) that allow the Company, for example, to count users who have visited these pages or opened an email and for other relevant website statistics (for example, recording the popularity of a particular section and verifying system and server integrity).
Cookies can be “Permanent” or “Period” Cookies. Persistent cookies remain on your PC or mobile device when you are offline, while session cookies are deleted as soon as you close your browser. You can learn more about cookies here: https://en.wikipedia.org/wiki/HTTP_cookie

We use both Session and Persistent Cookies for the purposes listed below:

• Necessary / Necessary Cookies

Type: Session cookies

Managed by: Us

Purpose: These cookies are necessary to provide you with services available through the Website and to allow you to use some of its features. They help authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services you requested cannot be provided and we only use these cookies to provide you with these services.

Cookies Policy / Acceptance Cookies Notification

Type: Persistent cookies

Managed by: Us

Purpose: These Cookies identify whether users have accepted the use of cookies on the Website.

•  Functionality cookies

Type: Persistent cookies

Managed by: Us

Purpose: These cookies allow us to remember the choices you make when using the Website, such as remembering your login details or language preferences. The purpose of these Cookies is to provide you with a more personal experience and to avoid repeating your preferences each time you use the Website.
For more information about the cookies we use and your choices about cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including monitoring the use of our Service.
• To manage your account: to manage your registration as a user of the Service. The Personal Data you provide may give you access to various features of the Service that are available to you as a registered user.
  To perform a contract: developing, complying with and entering into the purchase contract for the products, goods or services you have purchased or any other contract with us through the Service.
• To contact you: To contact you via email, phone calls, SMS or other equivalent forms of electronic communication, such as push notifications of a mobile application regarding updates or informational communications related to contracted features, products or services; including security updates, when necessary or reasonable to implement them.
  To provide you with new, special offers and general information about other goods, services and events we offer, similar to those you have already purchased or inquired about, unless you have opted out of receiving such information.
• To manage your requests: To monitor and manage your requests to us.

For Business Transfers: We may use your information to evaluate or effect a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar process, where the Personal Data we hold about users of our Service is among the assets transferred.

• For Other Purposes: We may use your information for other purposes, such as analyzing data, determining usage trends, determining the effectiveness of our advertising campaigns, and to evaluate and improve the Service, products, services, marketing, and your experience .

We may share your personal information in the following cases:

• With service providers: We may share your personal information with service providers to monitor and analyze the use of our Service, to contact you.
• For business transfers: We may share or transfer your personal information in connection with or during negotiations for any merger, sale of Company assets, financing or acquisition of all or part of our business to another company.
• With Partners: We may share your information with our partners, in which case we will require those partners to adhere to this Privacy Policy. Affiliated companies include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
• With business partners: We may share your information with our business partners to offer you certain products, services or promotions.
  With other users: when you share personal information or otherwise interact in public spaces with other users, that information can be viewed by all users and may be distributed publicly outside.
• With your consent: We may disclose your personal information for any other purpose with your consent.

Preservation of your Personal Data

The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable law), resolve disputes, and enforce legal agreements and our policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time unless such data is used to enhance security or improve the functionality of our Service, or we are legally required to retain such data for longer periods of time.

Transfer of your Personal Data
Your information, including Personal Data, is processed at the Company’s operating offices and at any other place where the parties involved in the processing are located. It means that this information may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction, where data protection laws may differ from those in your jurisdiction.

Your assent to this Privacy Policy followed by the submission of such information constitutes your agreement to this transfer.

The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and that no transfer of your Personal Data will take place across an organization or country unless adequate controls are in place, including the security of Your data and other personal information.

Disclosure of Your Personal Information

Trade

If the Company is involved in a merger, acquisition or sale of assets, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose your Personal Data if required by law or in response to valid requests by public authorities (eg, a court or government agency).

Other legal requirements

• The Company may disclose your Personal Data in the good faith belief that such action is necessary to:
  Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate potential illegalities in connection with the Service
• Protection of the personal safety of the Users of the Service or the public
• Protection against legal liability

Security of your Personal Data

The security of your Personal Data is important to us, but please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Children’s Privacy

CRETAN VIOMA is not responsible for Minors or persons under the age of 18 who use this Website. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you know that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 18 without verifying parental consent, we take steps to remove that information from our servers.

If we must rely on consent as a legal basis for processing your information and your country requires a parent’s consent, we may require your parent’s consent before we collect and use that information.

Links to other websites

Our Service may contain links to other websites not operated by Us. If you click on a third-party link, you will be directed to that third-party’s website. We strongly advise you to check the Privacy Policy of each website you visit.

We have no control over and are not responsible for, the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will notify you via email and/or a prominent notice on our Service before the change becomes effective and will update the “Last Updated” date at the top of this Privacy Policy.

We advise you to periodically check this Privacy Policy for any changes. Changes to this Privacy Policy are effective when posted on this page.

Contact us

• If you have any questions about this Privacy Policy, you can contact us:
  Via email: info@cretanvioma.gr
• By visiting this page on our website: http://www.cretanvioma.gr
• On the phone: +30.2813018754